Envibe: How to change a student's class day/time in Courses

Envibe: How to change a student's class day/time in Courses

Question

How do I process a student's moving to another day/time in Courses?


Answer

In the scenario where a student wishes to change the day/time of their session to a different class at the same level, the Move action can be competed from the Enrolment Overview screen.

Note:  Students can process their own moves on the customer online portal, if you have configured your Web Policy and Web Course Programs to allow MOVES.

1.  Navigate to the Enrolment Overview screen.
2.  Click Stay in.
3.  Click the Move action.


4.  Use the filter bar to select the applicable Day of the new class
5.  Select the new Class
6.  Click SELECT
 

7.  Select the Last Session of the existing class. The First Date of the new session will automatically apply from the next available session
8.  Click SELECT.








9.  Review the updated information and click PROCESS
10.  Click FINALISE
NOTE: The Move process can also be completed via the Student profile found directly in the Class Summary, as shown in the image below.




    • Related Articles

    • Envibe: How to make changes to an existing class in Courses

      Question How can I change some details on an existing class in our LTS program? Answer Changing details on a single class 1. Launch COURSES 2. Navigate to the appropriate class on the Courses Diary and click to select 3. Click the cog wheel at the ...
    • Envibe: How to process a student leaving a class in Courses

      Question What is the workflow to process a student who is leaving class in Courses? Answer In the scenario where a student wishes to discontinue their enrolment, the Leave action can be completed from the Enrolment Overview screen. To process a leave ...
    • Envibe: How to change price from Invoice to upfront or Direct Debit in Courses

      Question How do I change a student's enrolment from invoice to paying upfront and/or direct debitt. Answer If a student’s enrolment has been invoiced, and the enrolment needs to be changed to paying upfront/or direct debit 1. Navigate to the ...
    • Envibe: Direct Debit Management

      Debit Management Module Overview The Debit Management module houses all the direct debit administration tasks required to run your organisation. These include things such as: Payment Issue reporting Direct Debit Settlement reports Credit Card Expiry ...
    • Envibe: How to create a new class in Courses

      Question How do I create a new class in our LTS program? Answer Create a new class by either of the following: 1. Clone Class 2. Schedule a new Class 1. Clone Class Clone an existing class. 1. Launch COURSES 2. Navigate to the appropriate class on ...