Envibe: How to change a student's class day/time in Courses
Question
How do I process a student's moving to another day/time in Courses?
Answer
In the scenario where a student wishes to change the
day/time of their session to a different class at the same level, the Move action
can be competed from the Enrolment Overview screen.
Note: Students can process their own moves on the customer online portal, if you have configured your Web Policy and Web Course Programs to allow MOVES.
1. Navigate to the Enrolment
Overview screen.
2. Click Stay in.
3. Click the Move action.
4. Use the filter bar to
select the applicable Day of the new class
5. Select the new Class
7. Select the Last
Session of the existing class. The First Date of the new session
will automatically apply
from the next available session
9. Review the updated
information and click PROCESS
NOTE: The Move process can also be completed
via the Student profile found directly in the Class Summary, as shown in the
image below.
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