Envibe: Direct Debit Management
Debit Management Module Overview
The Debit Management module houses all the
direct debit administration tasks required to run your organisation. These
include things such as:
Payment Issue reporting
Direct Debit Settlement reports
Credit Card Expiry reports
Debit Adjustment Reports
Upcoming Debit Reports
Manual Direct Debit function
Bulk Membership Credit function
Update Debit Fee function
Payment Date change
Related Articles
Envibe: How do I set up a free trial Direct Debit Membership promotion
Question How do I configure my direct debit memberships to off a free period on joining - 4 weeks for example. Answer This is a period at the start of the membership until the first Direct Debit is charged. Applicable to Direct Debit Memberships ...
Envibe: How to add a credit to a Direct Debit membership
Question How do I add a credit to a Direct Debit membership to resolve a membership dispute. Answer To credit a Direct Debit Membership you can: 1. Apply manual credit 2. Apply Bulk Credit Apply Manual Credit Supervisors and senior staff with the ...
Envibe: Are debit runs manual or automatic?
Question How are debit runs processed? Are they a manual or automatic process? Answer When introducing the Envibe debit process and EziDebit integration, it is recommended that the first debit runs are completed manually by an Envibe user to ensure ...
Envibe: How to take outstanding payments for a customer's debit plan
Question How can I process a catch up payment for a customer who has an overdue amount on their debit plan. Answer Envibe does not automatically retry failed payments by direct debits. All outstanding payments be taken as via POS or through the ...
Envibe: How to configure a Direct Debit Membership
Question How do I configure Direct Debit Memberships Answer Direct Debit memberships are subscriptions that are made in ongoing instalments via a debit plan. Four components are required to configure a Direct Debit Membership: Unlike Upfront ...