Envibe: How to manage Public Holidays in Fixed Term Courses

Question

How do I cancel classes in Fixed Term Courses?

Answer

If your site chooses not to run classes on Public Holidays for your fixed term course there are the following options to cancel classes.

1. Public Holiday Classes during  timetable configuration

2. Bulk cancel from the Course Timetable

Public Holiday Classes during  timetable configuration

If your site chooses not to run classes on Public Holidays, when scheduling your term-based classes the Envibe user can choose to use a checkbox to automatically cancel any classes that fall on Public Holidays.

To set up class Public Holiday Class Cancellation when scheduling a class:

1.      Launch COURSES.

2.      From the Course Diary click the dial (to the right of Class Count and Enrolment Count).

3.      Click SCHEDULE CLASS.

4.      Outline the details of the class.

5.      Use the checkbox ‘Cancel sessions on holidays’ to automatically cancel session on public holidays.

Note: Using this feature upon the setup of your timetable circumvents the need to manually cancel sessions occurring on holidays after the class has been scheduled.

Note: This feature is only available when scheduling new fixed term classes.

Bulk Cancel from the Course Timetable

Jonas Leisure recommends, as best practice to cancel all Public Holiday lessons at the beginning of term (prior to taking enrolments). Therefore, students with affected classes will not be charged upfront, or debited for the cancelled lesson.

To bulk cancel classes on a Public Holiday:

1.      Launch COURSES.

2.      Navigate to the date of the Public Holiday on the Courses Diary.

3.      Click the dial (button to the right of the daily session and enrolment count).

4.      Select CANCEL SESSSIONS.

5.      Multi-select all applicable classes to cancel.

6.      Select a Reason for the cancellation from the list on the right of the screen e.g. Public Holiday.

    7.  Add a Note

8.      Click CANCEL SESSIONS.

9.      Once cancelled, the classes will be BLACK in the Diary View, with a C in the bottom left corner.

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