Envibe: How to manage Public Holidays in Continuous Courses

Question

What is the process for cancelling classes on Public Holidays for continuous classes?

Answer

If your site chooses not to run classes on Public Holidays, these classes must be manually removed from the timetable using the Class Cancellation workflow. Jonas Leisure recommends, as best practice to cancel all Public Holiday lessons at the beginning of term. Therefore, students with affected classes will not be debited for the cancelled lesson.

To bulk cancel classes on a Public Holiday:

1.      Launch COURSES.

2.      Navigate to the date of the Public Holiday on the Courses Diary.

3.      Click the dial (button to the right of the daily session and enrolment count)

4.      Select CANCEL SESSSIONS.

5.      Multi-select all applicable classes to cancel.

6.      Select a Reason for the cancellation from the list on the right of the screen e.g. Public Holiday.

7.      Add a Note.

                     8. Click CANCEL SESSIONS

                     9. Once cancelled, the classes will be BLACK in the Diary View, with a C in the bottom left corner.

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