Ultimately it is the Message Media service that distributes SMSes to customers once data leaves the Envibe Application. Sometimes Message Media may not return acknowledgement back into Envibe If your SMS service is self managed (ie not managed by ...
Question How do I set up Operating Profiles that may be used for Area or Feature specific opening times. Answer Operating Profiles are configured to connect all access components of a business. As a default, site specific Operating Profiles are ...
Question Why do the Gates report a Time Blocked Token on a Public Holiday without during Business Hours Answer If Envibe doesn't have a time configured for a public holiday, it assumes the site is closed or otherwise the time is out of bounds and ...
Question How do I manage Bookings that display overpaid in the Booking. Answer All bookings that display Overpaid in the SALE SUMMARY will display in the Overpaid Bookings list. Envibe users can utilise the Overpaid Bookings list to manage these ...
How to fix a gate access error on an ANZAC Observed Public Holiday 1. Navigate to DATA MANAGENT > OPERATING PATTERN 2. Add ANZAC day public holiday as well as ANZAC day