Envibe: How to manage an undeserved replacement session or free pass entry in Courses

Envibe: How to manage an undeserved replacement session or free pass entry in Courses

Question

How can I cancel an undeserved replacement session or free entry pass issued through Courses.


Answer

To cancel an undeserved replacement session or free entry pass:

1.      Launch COURSES.

2.      Click FUNCTIONS.

3.      Click UNDESERVED CREDITS

4.      Click to highlight the contact.

5.      Click CANCEL.



6.      Click CANCEL CREDIT.