Question How do I process a free entry pass to a student who had a cancelled class and is in credit? Answer Based on what is configured in your sites policy, pass configuration and class type configuration, Envibe users can opt to issue an Entry Pass ...
Question How do I cancel a credit that has been applied to a debit plan that is undeserved. Answer To amend an underserved credit on a debit plan: 1. Launch COURSES. 2. Click FUNCTIONS. 3. Click UNDESERVED CREDITS. 4. Locate the contact to be amended ...
Question Enter the question details Answer Based on what is configured in your sites policy, Envibe users can opt to issue a Replacement Sessions for students affected by a cancelled session. This can be done using the replace tool within the dynamic ...
Question How do I process a credit to a debit plan for an uncredited absence. Answer Fundamentally, all enrolees of a Course are paying in advance for their sessions whether it be for an upfront term-based course, or for a continuous ongoing direct ...
Question How do we process bulk credits for class cancellations whereby students have paid in advance for their class. Answer Based on what is configured in your sites policy, bulk crediting options are available for Ad hoc Class Cancellations. These ...