Envibe: How do I create a single resource Once-Off Booking

Envibe: How do I create a single resource Once-Off Booking

Question

How do I create a single resource Once-Off Booking?


Answer


In the scenario where a customer would like to book one resource, e.g. Meeting Room 1, on a once-off occurrence, this is considered a single resource once-off booking. To complete a single resource once-off booking, follow the steps below:
  1. Launch BOOKINGS 
  2. Click VIEW DAY 

  3. Navigate to the applicable Booking Diary, e.g. Multipurpose Centre.
  4. Use arrows/calendar tools to navigate to the applicable date, e.g. 8th April 2020
  5. Click START BOOKING 
  6. Click and drag on the calendar to highlight the booking allocation, e.g. Meeting Room 1: 7am - 12pm
  7. Click BOOK
  8. Select from the list of preconfigured Resource Classes, e.g. Meeting Room Event. NOTE: Depending on the site’s configuration, Resource Classes may not appear as an option.
  9. Select from the list of preconfigured Resource Types, e.g. Event – Hourly. NOTE: Depending on the site’s configuration, Resource Types may not appear as an option.
  10. Select from the list of preconfigured Booking Types, e.g. Commercial. NOTE: Depending on the site’s configuration, Booking Types may not appear as an option.
  11. 11. Search and select the applicable customer(s) from the contact list by clicking the tiles located in the top-right-hand side of the screen. NOTE: If the contact is not already in the system, they will need to be added by clicking NEW in the contact search screen. See End User Manual 1 – Reception Representatives for more information on adding new contacts.
    1. PRIMARY – main contact person.
    2. BILLING – financial contact, name to appear on invoices (defaults to PRIMARY if left blank).
    3. ASSOCIATED – other contacts related to this booking.
  12. Click CONFIRM to confirm the booking 
  13. Click VIEW DAY to review the booking from the Diary View. NOTE: The checklist symbol indicates the booking has been confirmed.